Refund Process

Emailed: Wed 19-Feb-20 9:00 AM

As communicated over the last few weeks, the Global Speakers Summit 2020 (GSS2020) that was to be hosted by the Professional Speakers Association of Namibia (PSAN) was postponed due to the mounting concerns of the COVID-19 outbreak. Subsequently, the Global Speakers Federation (GSF) made the decision to cancel the GSS2020. This has resulted in needing to process refunds.

The Professional Speakers Association of Namibia (PSAN) will still be hosting an event in November 2020 albeit not under the banner of the Global Speakers Summit or the Global Speakers Federation (GSF). This event will be a multi-day convention with much of the same expected outcomes as that of the initial GSS2020. PSAN will be partnering with local organisations to potentially co-host this event in order to deliver the maximum value to attendees and provide a more impactful stage for speakers. More details on this convention will be communicated to you via the Professional Speakers Association of Namibia (PSAN) in the next 4-6 weeks.

In light of the above, we would like to detail the refunds all ticket holders of GSS2020 will be receiving, as well as how the refund process will proceed and what further communication you might still be receiving in future from the GSS2020.com Administrators and the Professional Speakers Association of Namibia (PSAN)

Refunds

All GSS2020 ticket holders will receive the following refund:
* 25% Cash refund back to the ticket holder
* 1x Premium ticket to PSAN November 2020 Convention (includes: 1x convention, expo and gala dinner access + 1x virtual access) ~ Est. value: N$6 500.00
* 1x Complimentary PSAN November 2020 Convention Gala dinner ticket ~ Est. value: N$900.00
* 2x Complimentary Master Session ticket (access to 2 of 4 pre-convention workshops in November 2020) ~ Est. value: N$1 200.00
* 1x Complimentary 20% discount coupon for any PSAN event (valid 1st July 2020 to 30th June 2021)

Process


* Tickets purchased via Credit Card or VISA will be refunded directly to the card account used to purchase the ticket. Those who purchased tickets via swift or EFT will be contacted via email to obtain banking details in order to process the refunds manually. These refunds will take place in the next 3-7 workdays. Please allow for delays for international account holders.
* Details regarding the Premium ticket for the PSAN November 2020 Convention, complimentary tickets and PSAN discount coupon will be communicated via the Professional Speakers Association of Namibia (PSAN)

Communications

The following communication might be received from GSS2020.com and/or PSAN during the process detailed above:
* Request or confirmation of banking details in order to process refund payment
* Details regarding Premium ticket for the PSAN November 2020 Convention, complimentary tickets and PSAN discount coupon
* Details regarding the PSAN November 2020 Convention
*Details regarding the ‘Call for Speakers’ for the PSAN November 2020 Convention

As communicated in prior communications, PSAN and the organisers of the GSS2020 had intended on postponing the summit to November 2020 but the GSS2020 was cancelled by the Global Speakers Federation (GSF). As opposed to the postponement, the cancellation of the GSS2020 has resulted in nonrecoverable expenses (service provider deposits, marketing, administration and management, merchandise, printing, SaaS, media etc). Every effort was made to recover these expenses to pass back as refunds. Some expenses have been negotiated to be transferred to the hosting of the PSAN November 2020 Convention.

In the absence of a legally binding hosting contract between the Global Speakers Federation (GSF) and the Professional Speakers Association of Namibia (PSAN) for the Global Speakers Summit 2020 (GSS2020), GSS2020.com was contracted under the false premise of there being a contract in place. As such, all agreements have been terminated and the limitation of liability, as stated in the GSS2020.com Terms & Conditions, shall take effect and are extended to the GSS2020.com directors, employees, partners, agents, suppliers, or affiliates accordingly.

Thank you for your patience, support and understanding of this process.

Contact Us

If you have any questions about these Terms, please contact us: By email: infodesk@gss2020.com

-

Home / Privacy Policy / Terms & Conditions / Refund Process

All rights reserved. Copyright 2020 www.gss2020.com